Shipping Policy

Diamonds by Lauren offers free, fully insured shipping on most domestic purchases. Overseas shipping is done via FedEx international. The cost for international shipments; ranges from $75 and up, depending on insurance value. In the unlikely event that an item is lost in transit, we can either send you another item as soon as possible, or you can opt to receive a full refund.

Upon delivery, if your package looks as though it has been tampered with, please do not accept receipt. Please contact us immediately, and we will advise. If you receive an item that appears to have been damaged in transit, please let us know as soon as possible.

Sending payments

When sending a payment, please address it as follows:

30 West 47th Street
Suite 910
New York, NY 10036

When paying by check, please make it payable to Rock Diamond Corp


Sending Diamonds or Jewelry

PLEASE DO NOT SHIP JEWELRY TO US WITHOUT CHECKING WITH US FIRST.  We will provide you with specific security procedures that must be followed when shipping valuable jewelry. We offer fully insured shipping at reasonable cost. If our security procedures are not followed, or you choose to ship and or insure your jewelry on your own, we can not be responsible for losses.

Sales Tax & Import Duties

If you live in New York State, or the item is picked up at our office we are bound to collect applicable New York State sales tax. We can not collect sales tax on shipments to points outside of New York State

Overseas customers are responsible for paying any and all import duties, taxes and charges in their own country. These are imposed by your government and are therefore not determined by us in any way. They will be collected locally and may need to be paid before your package will be released to you.

Please take a look at your government's website -- they will provide you with information on import taxes and charges or direct you to the appropriate agency in your country.